Frequently asked questions

Orders are typically processed within 24-48 hours. Delivery takes 3-5 business days for metro cities and 5-7 business days for the rest of India.

You can track your order live on our website by visiting the Order Tracking page and entering your Order ID.

Yes, absolutely. We use Razorpay, India's most secure payment gateway. Your payment data is encrypted and processed via PCI-DSS compliant infrastructure. We never store your card or UPI details.

We accept all major Credit/Debit Cards, UPI (Google Pay, PhonePe, Paytm), Net Banking, and popular Wallets via Razorpay. We also offer Cash on Delivery (COD) for most pincodes.

We offer a 7-day return/exchange window. Items must be in their original condition with all tags intact. For damaged goods, an unboxing video is mandatory to process the claim.

Once the product reaches our warehouse and passes the quality check, the refund is initiated within 48 hours. It usually takes 7-10 business days to reflect in your original payment source.